shipping policy

Shipping policy  

Upon receiving your order and payment, please allow 2-4 business days for order processing. Once processed, you'll receive an email confirmation of shipment. Shipping duration is 2-5 business days. After shipping, responsibility transfers, and please understand that unforeseen circumstances with shipping companies may cause slight delays. Your patience is appreciated.

High Volume Shipping Times- Please expect a processing and shipping timeframe of 7-14 business days. 🚨This applies exclusively during periods of high shipping volume, if indicated on my website banner.🚨

Preorders- For orders containing preorder items, our standard shipping policy does not apply. Preordering requires additional processing time. Preorder items typically take 2-3 weeks (business days only) to be processed and shipped, with the potential for up to 4 weeks in the case of minor delays. 

Preorder Process: Preorder items require additional processing and shipping time as we source them from our international supplier. The usual timeframe is 2-3 weeks (business days only), with the possibility of extending to 4 weeks due to minor delays or holidays. Upon processing your order, we'll promptly send you an email or text message containing tracking information. Please be aware that purchasing a preorder item does not allow for any refunds, as we have already acquired it from our supplier.

Kindly verify the accuracy of the address and sizing you enter, as we cannot assume responsibility for packages sent to an incorrect address provided by the buyer.

Preorder Shipping From Me To You Process- After receiving your preorder, we will promptly provide tracking information to your email or SMS text message. For orders exceeding $100, a signature is required upon delivery. Ensure to monitor your order's progress using the provided tracking number. In case of a missed delivery and unclear instructions on retrieving your package, please contact your local post office for available options. If the package is returned to us, a fee of $15 for priority reshipment or $10 for standard reshipment applies. Please note that we do not offer complete refunds or cancellations, as creating a new shipping label and using different packaging incurs costs due to the inconvenience.

We do not assume responsibility for lost or damaged items during shipping. Once you've received your email confirmation or SMS message, the package is no longer in our possession. Please contact USPS regarding any lost or damaged packages.

Size Conversion: Our size charts primarily use European sizes. If needed, your shoe size will be converted. This conversion has no impact, as it remains the same in centimeters/inches as the original. For instance, Size 9 Women’s is equivalent to Size 7.5 Men’s, maintaining the same measurement in centimeters/inches. 

**Please Note That All Designer Items Are Inspired & Not The Original. You Can Only Get The Original From The Original Store(s). Our Items Are Only Made To Look Exactly Like The Original. By Purchasing & Agreeing To Our Terms & Conditions You Are Agreeing